- Discuss how the four areas of cultural intelligence aid a leader in understanding culture as well as intercultural efforts.
- Determine how a leader must reframe their thinking when interacting with employees of different cultures.
- Examine the different methods a leader can utilize adaptive work to adjust his/her thinking.
- How can leaders demonstrate interdependence when while dealing with diverse cultures?
- Discuss how being culturally conscious is important to the success of a leader.
Discuss how the four areas of cultural intelligence aid a leader in understanding culture as well as intercultural efforts.
For a leader understanding other cultures is absolutely essential. In a global environment where we all are interacting with people from different cultures, if we do not have cultural intelligence, then we might not be able to develop better interpersonal relationships. Now, question is how cultural intelligence helps us? We have read over last few weeks, how developing cultural intelligence means letting go stereotyping and generalization, so cultural intelligence helps us reframe. It motivates us to learn and understand about the changed environment or people who are not from our culture and then adapt to the new situation. To understand a different culture, thinking is another critical area, keeping an open mind and asking the right question needs the thinking that cultural intelligence helps us develop. Finally, we all know by now, how important it is to be mindful, before one can understand the differences, the person needs to recognize the differences. Active listening, observing helps one notice things. Mentoring or training can help to understand the culture better. Then the leader still have to get motivated and change behavior, in every step the leader has to make conscious effort. So consciousness is another integral part or cultural intelligence.
Determine how a leader must reframe their thinking when interacting with employees of different cultures.
At work when a leader interacts someone from Asia, someone from Europe and someone from Latin America, s/he will be able to understand each of them have different way of looking at thing. And the leader would need cultural intelligence to change perspective, which is like a tool to understand each person (Bolman and Deal,2008). Any leader should reframe when he or she is interacting with someone from a different cultural background. Using cultural intelligence the leader should determine the differences first. Then, the leader should find motivation to change behavior. Finding motivation might mean realizing how important it is for the organization to be able to work with people from different cultural background. One way the leader can do to reframe is, s/he ask a question to self “why do you need this relation to work and how will be benefit personal or organizational goal?”
Examine the different methods a leader can utilize adaptive work to adjust his/her thinking.
A leader will have his or her own sets of beliefs and values. But leaders should be cognizant about the fact that, team members, clients or others at work might have a different set of belief or values, and those might be conflicting with his or her own values.
The leader has to constantly monitor his or her own personal values. Adaptive work requires to be aware of reality and understanding values of others and own personal values (Heifetz,1994, p.31.). When the leader find conflicting values, s/he must stay objective and focus on the goal, and adapt to the situation to pursue organization / personal goals.
How can leaders demonstrate interdependence when while dealing with diverse cultures?
In todays’ world practically most of the companies are connected via web. And they are part of some supply chain. Even if we talk about a smaller business, such as Chipotle Mexican Grill, we can notice how the people working there are dependent on each other. Every person has a defined role and responsibility and s/he needs to do it in order to the next person can start his or her work. Likewise in every industry we are there are interdependencies.
Leaders will have to remain objective and focus on his or her personal or organizational goal. Understand the cultural differences, adapt to the situation and remain cognizant of the fact that why working with people from different cultural background is essential. Focusing on the job at hand is more important than focusing on cultural differences.
Discuss how being culturally conscious is important to the success of a leader.
To expand our thoughts from self to group level, we need mindfulness or consciousness. Leader needs to understand “what the team needs” rather than focusing on “what I need”. To be aware of everyone in the team, to be mindful about the differences and the goal, the leader needs to be conscious. Even, to make sure that the leader has his or her eyes on goal all the time, he needs to be conscious, otherwise there is a chance where he or she drifts of to what he or she needs from what the team needs.
Bolman, L. G., & Deal, T. E. (2008). Reframing organizations: Artistry, choice, and
leadership (4th ed.). San Francisco, CA: Jossey-Bass.
Heifetz, R. (1994). Leadership without easy answers. Boston, MA: Harvard University